The Orchid Hotel Mumbai has announced the appointment of Gaurav Shiva as its new General Manager. With over 29 years of experience in the hospitality and tourism industry, Gaurav brings with him extensive expertise across hotel operations, culinary, food and beverage, sales and marketing, and business performance management. Over the course of his career, he has held senior leadership roles with leading hospitality brands including Taj Group of Hotels, Carnival Cruise Lines, Carlson Hotels & Resorts, Accor Hotels and Royal Orchid Hotel.
A passionate hospitality professional with culinary roots, Gaurav graduated at the top of his class from the prestigious Institute of Hotel Management, Aurangabad. He began his career with the Taj Group, gaining experience across more than a dozen properties before moving overseas to work with luxury cruise liners in the United States. His international journey also included time at the renowned three Michelin-star restaurant Georges Blanc in France and leading culinary development initiatives at Carnival Cruise Lines.
Returning to India, Gaurav played a key role in several landmark hotel launches and leadership assignments. His journey includes spearheading the launch of Radisson Resort & Spa, Alibaug, and later taking on multiple leadership roles with Accor Hotels, including Executive Chef, Director of Food & Beverage, Executive Assistant Manager- Sales and Marketing, Food and Beverage, Executive Assistant Manager- Operations and General Manager positions. He has also led successful pre-opening projects and hotel repositioning initiatives across Bengaluru, Mysore, Goa and Chennai.
Prior to joining The Orchid Hotel Mumbai, Gaurav held General Manager and General Manager Delegate positions with Royal Orchid Hotels at their flagship hotel in Bengaluru and Accor Hotels, where he built a strong reputation for driving operational excellence, nurturing high-performing teams and delivering exceptional guest experiences.
Commenting on his appointment, Gaurav Shiva, General Manager, The Orchid Hotel Mumbai, said, “I am delighted to join The Orchid Hotel Mumbai, a brand that has long been recognized for its pioneering commitment to eco-friendly hospitality and warm Indian service. Mumbai is one of the country’s most dynamic hospitality markets, and I look forward to working closely with the team to further strengthen the hotel’s position, elevate guest experiences and build on its legacy of responsible hospitality.”
Welcoming Gaurav to the organization, Vishal Kamat, Executive Director, Kamat Hotels India Ltd., said, “We are pleased to welcome Gaurav Shiva to The Kamat Khandan. His diverse experience across culinary, operations, sales and hotel management, coupled with his international exposure and proven leadership capabilities, makes him the right choice to lead our flagship property, The Orchid Hotel, Mumbai. We are confident that under his leadership, The Orchid Hotel Mumbai will continue to set new benchmarks in guest experiences while staying true to its commitment towards sustainable hospitality.”
Known for his hands-on leadership style and strong focus on people and performance, Gaurav has consistently delivered growth by building collaborative teams, introducing innovative business strategies and strengthening guest engagement across the properties he has led.
Beyond his professional commitments, Gaurav actively supports charitable causes and has been associated with organisations such as the Spastic Society of India, reflecting his commitment to giving back to the community.
