As part of its continued commitment to service excellence and sustainable hospitality, The Fern Hotels & Resorts announces the appointment of new General Managers across four of its properties.
Praveen Pandey- General Manager, The Fern Residency, Aurangabad
With 19 years of experience in the hospitality industry, Praveen Pandey has been appointed as General Manager at The Fern Residency, Aurangabad. In this role, he will be responsible for overseeing overall hotel operations, enhancing guest satisfaction, and leading initiatives that drive revenue growth and service excellence.
Praveen brings with him a wealth of expertise in Rooms Division and Revenue, having held leadership positions with esteemed brands such as Lemon Tree Hotels and Rotana Hotels (UAE). His strategic mindset and operational acumen have consistently contributed to improved guest experiences and strong business outcomes.
At The Fern Residency, Aurangabad, his key focus areas will include elevating the guest journey, optimizing the property’s digital presence, and reinforcing the hotel’s brand promise of environmental sustainability. With a vision to strengthen the hotel’s market position, Praveen aims to implement forward-thinking strategies and foster a high-performance culture that delivers long-term value.
Zaffar Rahman- General Manager, The Fern Residency, Hubballi
With nearly two decades of experience in the food and beverage industry, Zaffar Rahman has been appointed as General Manager at The Fern Residency, Hubballi, where he will lead hotel operations, drive guest satisfaction and guide his team towards delivering excellence in service and performance.
Zaffar’s expertise lies in food and beverage, supported by a City & Guilds qualification, and is enriched by his experience across diverse markets including India, Singapore, and Germany. This rich background fuels his passion for excellence, and in his current role as General Manager, he is committed to achieving ambitious growth targets by delivering exceptional service standards and building a high-performing team dedicated to setting new benchmarks in guest satisfaction and revenue achievement. His focus on operational efficiency and people-first leadership is expected to play a key role in the hotel’s continued success and market positioning.
Manish Kumar- General Manager, The Fern Vishranta Resort, Kamrej-Surat
With over 14 years of experience in the hospitality sector, Manish Kumar has been appointed as General Manager at The Fern Vishranta Resort, Kamrej-Surat. In this position, he will be responsible for leading daily operations, strengthening guest engagement, and upholding the resort’s commitment to service excellence.
Manish’s career spans key operational roles across prominent hotel chains, including significant tenures with Sayaji Hotels and jüSTa Hotels. In these roles, he was instrumental in optimizing processes and significantly enhancing guest satisfaction scores.
Recognized for his practical leadership style and a strong foundation in hotel management, guest services, and team development, Manish is also known for introducing service innovations and spearheading impactful staff training programs. At The Fern Vishranta Resort, he aims to build on this legacy by driving operational performance and delivering memorable guest experiences that reflect the brand’s ethos.
Satyendra Sharma- General Manager, Harsha The Fern, Shivamogga
With over two decades of leadership experience in the hospitality industry, Satyendra Sharma has taken charge as General Manager at Harsha The Fern, Shivamogga. In this role, he will oversee overall hotel operations, focus on elevating guest experiences, and lead his team towards delivering consistent excellence in service and performance.
Satyendra’s professional journey includes key positions with reputed hospitality brands such as IHCL, Club Mahindra among others where he redefined business strategy to drive sustained and profitable growth, achieving impressive GOP figures. At Harsha The Fern, he is set to leverage his experience and vision to drive operational excellence and lead the hotel to new heights of performance and guest satisfaction.
