India, October 18, 2024: To mark 100 years of connecting India and the UK, British Airways is celebrating with its customers by bringing India’s vibrant culture to the skies. Until the end of November, the airline is uniting its renowned British service with the tastes and heritage of India by offering specially curated menus, warming […]
News Room, March 21, 2024: British Airways has unveiled a bold £7 billion transformation plan aimed at redefining its customer experience and operational efficiency. Chairman and CEO of British Airways, Sean Doyle, highlighted the airline’s commitment to delivering a superior experience for both its customers and employees. The transformation program will see the airline invest […]
New Delhi, 27 February 2023: British Airways has announced further investment in CallBA, the airline’s call centre located in Gurugram, near Delhi. From Summer 2023, CallBA will operate from a new office with a modernised telephone system. CallBA has doubled in size since 2019, and the new facility will comfortably accommodate the full team and […]