Mumbai, January 2025: The Westin Mumbai Powai Lake & Lakeside Chalet—Marriott Executive Apartments announces the appointment of Sumana Bose Choudhary as the new Director of Sales. With over 14 years of experience in the hospitality industry, Sumana brings a wealth of knowledge, leadership, and strategic vision to her new role.
A Strong Foundation in Hospitality Excellence
Sumana Bose Choudhary holds a Bachelor’s degree in Hotel and Tourism Management from Annamalai University and has a distinguished career that spans multiple cities across India, including Bangalore, Mumbai, Kolkata, and Delhi. Her impressive track record includes leadership roles with renowned hospitality brands such as Marriott, Hyatt, Accor, Carlson Rezidor, and The Park, where she honed her expertise in operational excellence, team management, and strategic leadership.
A Journey of Growth and Adaptability
Having worked in diverse markets, Sumana’s career has evolved from an operational role to positions of greater responsibility, where she learned the importance of balancing execution with supervision and decision-making. Each phase of her career has strengthened her ability to understand the nuances of different guest demographics, brand standards, and city-specific challenges. “At every stage, I’ve learned how to adapt to evolving environments, manage teams effectively, and elevate guest experiences. My journey has taught me resilience, adaptability, and the value of continuous learning,” said Sumana.
Vision for The Westin: Elevating Service and Driving Sustainable Growth
In her new role, Sumana is committed to driving operational excellence at The Westin Mumbai Powai Lake & Lakeside Chalet. With her extensive background in leading high-performing teams and delivering exceptional guest experiences, she envisions taking the property to new heights. “I aim to enhance personalized service, implement innovative strategies, and foster a motivated workforce. My vision is to drive sustainable growth, strengthen brand loyalty, and position The Westin as a market leader in hospitality,” she said.
Overcoming Challenges and Achieving Milestones
Sumana’s career has not been without its challenges. One of her most significant hurdles has been adapting to different markets and cultures while managing diverse teams and meeting the expectations of a varied guest base. Her approach to overcoming these challenges has been one of embracing continuous learning and maintaining strong communication across teams. “Every environment brought its own set of challenges, but by staying adaptable and cultivating resilience, I learned to thrive,” she reflects.
Among the highlights of Sumana’s career are her successful leadership in the launch of Kolkata’s first and largest Accor hotel and the prestigious debut of The JW Marriott in Kolkata, which set new standards in the city’s hospitality industry.
Words of Wisdom and Philosophy
As she takes on her new role, Sumana shares advice for younger professionals: “Stay curious, embrace challenges, and trust the process. Focus on building strong relationships, keep learning, and don’t be afraid to take calculated risks. Every experience, whether success or failure, is a step toward growth.”
Her motto in both life and work is simple yet powerful: “Strive for excellence, embrace growth, and make a positive impact in every step.”