New Delhi, 3 August 2023: Shangri-La Eros New Delhi announced the appointment of Saif Usmani as the Spa Manager. With an impressive track record in the wellness and spa industry, he brings an abundance of experience and expertise to his new role. He has previously worked with esteemed establishments like Oberoi Hotels and Resorts, Mandarin Oriental, Sheraton, Jumeirah, and more.
As the newly appointed Spa Manager, Saif Usmani will be responsible for overseeing and elevating the spa, wellness, and fitness offerings at Shangri-La Eros New Delhi. He has a proven track record of providing exceptional customer experiences in hotels and resorts. With his strategic thinking and exclusive management style, he is expected to lead the spa team to achieve their goals and provide the guests with exceptional experiences.
In his role as the Spa Manager at The Lalit Great Eastern Kolkata, Saif demonstrated his ability to maintain, monitor and upkeep the standards of the spa, swimming pool, and fitness facilities of the hotel. He also conducted comprehensive training on Ayurvedic and Western therapies for the entire team, ensuring they were equipped to provide the best quality services to guests. Throughout his career, he has consistently exceeded expectations, combining cost containment with quality improvement.
In his previous role as a Wellness Practitioner and Consultant at iKSANA Wellbeing Centre, Saif identified best practices and opportunities to drive improved results. He developed personalized wellness programs and implemented wellness practices such as yoga, fitness, nutrition, and spa therapies to help clients achieve their individual goals.
Being a passionate and dedicated individual, Saif Usmani is a travel enthusiast who embraces the opportunity to explore diverse cultures, immerse himself in new experiences, and create lasting memories
Shangri-La Eros New Delhi believes that Saif’s extensive experience and strong relationships with senior management, employees, and other stakeholders will greatly contribute to the success and growth of the spa. His appointment reflects the hotel’s commitment to providing exceptional spa and wellness experiences for its discerning guests.