The hospitality sector sees a significant leadership transition as Reshu Tyagi assumes the role of Cluster Director of Sales & Marketing for The Westin Gurgaon, New Delhi, and The Westin Sohna Resort & Spa. With a career spanning 18 years in luxury hospitality, Tyagi brings a proven track record in sales strategy, revenue optimization, and brand development to her new position.
A Storied Career in Luxury Hospitality
Tyagi’s appointment follows her tenure as Director of Sales & Marketing at Raffles Udaipur, where she played a key role in establishing the property within the ultra-luxury segment. Prior to that, she served as Director – Leisure Sales (South Asia) for Marriott International, overseeing sales operations across India, Bhutan, Nepal, Bangladesh, and Sri Lanka. Her strategic initiatives in market expansion and high-value partnerships contributed to sustained revenue growth in the region.
Her experience extends across several prestigious brands, including Jaisalmer Marriott Resort & Spa, Courtyard by Marriott Gurgaon, Crowne Plaza Today Gurgaon, The Imperial New Delhi, and Hyatt Hotels. A graduate of IHM Meerut, Tyagi has consistently demonstrated expertise in driving sales performance and enhancing brand positioning.
Recognition and Industry Influence
Tyagi has represented leading hotels at prominent global trade fairs, including ITB Berlin, ILTM Cannes, ILTM Singapore, and ATM Dubai, reinforcing her standing as an authority in luxury hospitality. Her contributions have earned her accolades, most notably the ‘Most Admired Marketing Leader’ award at the 10th World Marketing Congress and Awards.
Leadership Perspectives
Rahul Puri, Cluster General Manager of The Westin Gurgaon, New Delhi, and The Westin Sohna Resort & Spa, remarked on Tyagi’s appointment:
“Reshu’s deep understanding of luxury markets and her ability to craft data-driven strategies make her an invaluable addition to our leadership team. Her vision aligns with our commitment to excellence, and we are confident she will further elevate our presence in both domestic and international markets.”
Expressing her enthusiasm for the new role, Tyagi said:
“The Westin brand is synonymous with wellness and refined hospitality, and I am honored to lead the sales and marketing efforts for these two distinguished properties. Each has its own unique appeal, and I look forward to collaborating with the teams to build on their success.”
Beyond the Boardroom
Outside her professional commitments, Tyagi is an avid traveler who values cultural exploration. She believes that exposure to diverse global perspectives enhances both personal growth and professional insight, a philosophy that informs her approach to leadership in hospitality.
With Tyagi at the helm of sales and marketing, The Westin Gurgaon and The Westin Sohna Resort & Spa are poised to strengthen their market positioning while continuing to deliver elevated guest experiences.