March 17, 2025: In a very competitive environment in the hospitality industry with hundreds of thousands of unfilled jobs globally, the not-for-profit association with 580 members in 65 countries is officially launching its new career website, “Relais & Châteaux Careers” en.careers.relaischateaux.com, to help its members recruit new talent.
The Association gathers 42,000 employees around the world – 73% on a permanent basis and 27% seasonal. Its members are independently owned and often based in remote locations. It is crucial for them to attract new talent, to retain existing ones and to leverage the power of the global brand that is Relais & Châteaux.
Human Resources as a Service to Members
Relais & Châteaux affiliation gives members access to a range of 60 services, including human resources. The recruitment website Relais & Châteaux Careers, available in 6 languages (French, English, German, Italian, Spanish and Portuguese), hosts on average hundreds of job offers, with explanations of the Association’s identity and values as well as testimonials from existing employees.
The user-friendly recruitment platform enables employers to release their openings simultaneously on several job boards, maximizing visibility. Screening questions are integrated to ensure that the applicants coming through are capable. With small independent hotels often lacking the brand clout attracting job seekers, the tools provided by the global brand that is Relais & Châteaux represent a significant benefit for members.
“Attracting and retaining talent within our organization is essential and a motivating work environment is what is needed to satisfy employees who, in turn, convey serenity and satisfaction to guests. By entering the Association, our new employees will discover a world of unique collective values, in which they’ll feel a profound sense of social, cultural and environmental responsibility, that will guide their career,” highlighted Laurent Gardinier, President of Relais & Châteaux.
A diverse range of properties to appeal to talented student pools
Regularly introducing the brand at hotel management institutes, Relais & Châteaux highlights its 580 member properties to the next generation of hospitality leaders. Whether it is igniting a spark for an internship abroad or simply showing younger generations the benefits of working for the esteemed seal of quality that is Relais & Châteaux, these visits inspire enthusiasm to young talent. Relais & Châteaux recently gathered members from Switzerland, Austria, France, Spain, Italy and Canada to meet seven international hospitality schools in Switzerland, some of the most prestigious training places in the field (Glion Institute of Higher Education, EHL Hospitality Business School, Swiss Education Group, Les Roches International School of Hotel Management).
“Our industry in France is urgently looking for new candidates. At Relais & Châteaux, we are looking for talent to guarantee the highest quality standards, emphasizing exclusivity and exceptional service. Joining Relais & Châteaux as a staff member means using the same standards to build your professional journey” emphasizes Franck Farneti, Delegate – France & Provence Alpes Côte d’Azur Languedoc Region at Relais & Châteaux, General Manager Cap d’Antibes Beach Hotel, France.
A network of experts to share knowledge
Thanks to their membership, Relais & Châteaux properties have many channels through which they can share or receive knowledge on specific expertise. Headquarters hold frequent trainings, in many areas of hospitality and gastronomy, to help improve business operations: sales, distribution, social media management, communication campaigns, sustainability etc. In-person management courses are also held with staff from different properties to upskill them.
Since 2018, HR Clubs have been implemented to connect the HR specialists of different Relais &Châteaux properties. Meeting both virtually and in person, they discuss recruitment, employee integration, retention and training. It is also an opportunity to meet external professionals who present the latest HR trends and legal practices. This emulation matters for professionals who are often remote from peers in their fields.
With 42,000 employees around the world, the Career platform is a way to leverage the power of the global brand, recruiting the best candidates and connecting them to properties of the highest standards. When an employee has worked his or her way up at one property and feels the next step in their career is to broaden their experience at another property, one Relais & Châteaux General Manager can recommend that employee to another Relais & Châteaux property.
