JW Marriott Mussoorie Walnut Grove Resort & Spa announces the appointment of Gaurav Issar as its new General Manager, effective 9 March. A seasoned hospitality professional with over twenty-five years of experience, Gaurav steps into this role at a time when travel is increasingly defined by meaningful experiences, mindful luxury, and a deeper connection to the destination.
Gaurav brings with him a wealth of expertise shaped by his journey across some of the most respected names in the hospitality industry, including Hyatt International and Oberoi Hotels & Resorts. Beginning his career in Front Office, he steadily evolved through diverse roles across hotel operations and revenue management, building a strong foundation in both guest engagement and commercial strategy.
During his tenure as General Manager at The Oberoi Sukhvilas, Chandigarh, Gaurav demonstrated exceptional leadership, guiding the property to achieve its highest revenue and operating profit. His impactful contributions also extended to The Oberoi Wildflower Hall, Shimla, earning him the prestigious ‘General Manager of the Year – North’ recognition. His ability to balance operational excellence with strategic foresight has consistently translated into elevated guest experiences and strong business performance.
At JW Marriott Mussoorie Walnut Grove Resort & Spa, Gaurav brings a leadership philosophy rooted in authenticity, attention to detail, and a deep understanding of evolving guest expectations. With his extensive resort experience and commercial acumen, he is poised to further strengthen the hotel’s market positioning while enhancing Marriott’s brand presence in the region.
His vision for the resort is centered around creating immersive, thoughtful experiences that resonate with today’s discerning traveller. “Mussoorie has a unique charm that invites guests to slow down and reconnect,” shares Gaurav. “I look forward to building on this spirit by curating experiences that are not only luxurious but also deeply personal and memorable.”
Beyond his professional accomplishments, Gaurav is a passionate cross-country motorcyclist and a music enthusiast, bringing a dynamic and well-rounded perspective to his leadership style. He will be joined in Mussoorie by his wife, Sakshi.
With Gaurav at the helm, JW Marriott Mussoorie Walnut Grove Resort & Spa looks forward to ushering in a new phase of growth, innovation, and guest-centric excellence, continuing to offer experiences that go beyond stays to create lasting memories.
