India Assist, the showcase startup of GoI has signed a Memorandum of Understanding (MoU) with the Indian Railway Catering and Tourism Corporation (IRCTC). The pact aims to provide emergency travel assistance service to travelers. India Assist has been providing services like medical emergency support, on-ground support in theft, loss, emergency transit assistance, verified information and personal help, to give a seamless and hassle-free experience to travelers. India Assist has dedicated teams to guide people through perplexing situations.
Deliberating on the same, Mr. Harish Khatri, founder and MD of India Assist, said the new initiative with IRCTC will act as a boon to travelers in need. “We are working towards providing a relaxing and stress-free travel to people. The initiative is expected to deliver assistance to travelers during times of disruptions and unforeseen incidents. Our goal is to be present at the right time and place. We have already been offering personal assistance and verified information through an on-ground team system in 100 cities in the country. With the MoU with IRCTC, we expect to reach 2 million travellers,” he said.
Recently, IRCTC has come up with a slew of new initiatives for the convenience of passengers of Indian Railways. The pact with India Assist will ensure smooth and safe travel for passengers during unforeseen situations.