DigiYatra App User Base Crosses The One Million Mark

The number of passengers who have installed the DigiYatra application on their mobile phones has crossed one million this week. Since its inauguration by Minister of Civil Aviation and Steel Shri Jyotiraditya M. Scindia on 1st December 2022, 1.746 million people have used this facility.

DigiYatra application user base as on 20th June 2023:

Airport-wise user data since the inauguration of the facility:

The DigiYatra was initially launched at three airports, New Delhi, Bengaluru, and Varanasi in December 2022 which was followed by Vijayawada, Kolkata, Hyderabad, and Pune in April 2023. The Digi Yatra passenger adoption in all seven airports since 1st April 2023 is as follows:

Digi Yatra is an initiative of the Ministry of Civil Aviation for a biometric boarding system using Facial biometric verification Technology. It aims at providing a seamless and hassle-free experience for passengers at airports. Its main objective is to enhance the passenger experience by eliminating the need for manual verification of tickets and ID at multiple touch points and to achieve better throughput through existing infrastructure using a Digital Framework.

In the DigiYatra process, there is no central storage of passengers’ Personally Identifiable Information (PII) data. All the passengers’ data is encrypted and stored in the wallet of the passengers’ smartphone and shared only for a limited time duration with the airport of travel origin where the passenger’s DigiYatra ID needs to be validated. The data is purged from the system within 24 hours of the flight. The data is shared by passengers directly, only when they travel and only to the origin Airport. The data cannot be used by any other entity since it’s encrypted and cannot be shared with any stakeholders.