Airport these days is more than just a place to catch flights. Airport is an experience on its own, especially with hospitality brands coming up with amenities to enhance travellers’ experiences beyond simply waiting for a flight. From airport lounges to meet and greet services, gourmet food to spa facilities and buggy services, airport hospitality has come a long way. But even after so many developments, the sector isn’t that recognised, and perceived as a new concept.
So how are hospitality brands bringing it alive? In order to provide a seamless airport experience to travellers, hospitality brands are curating services not just to provide comfort and relaxation but also to save the valuable time of travellers. For instance, adding touches of luxury, innovation, and comfort to the airport experience through an efficient team that is well aware of all airport formalities. Let’s take a look on how the brands are taking extra care when it comes to providing airport hospitality:
Airport lounges: As the concept of travel is witnessing a drastic change, people are seen prioritizing and enjoying their journey even more. Hospitality brands, being well aware of the change are coming up with airport lounge services, where travellers can spend extra hours availing the benefits of airport hospitality. These luxurious lounges with premium lounge bays, Wi-Fi services, drinks, newspapers and magazines are something travellers look for these days. Guests can just sit back and relax in luxury and get home-like comfort while they wait for their flights.
Meet and greet: With travellers becoming more aware and open about their needs and requirements, hospitality companies are providing services to ease their airport experience. Brands these days are offering meet and greet services that are specially curated to ensure travellers’ well-being and luxury. These meet and greet services take care of everything starting from doorstep pick up/drop, to baggage handling, buggy service, porter service to wheelchair assistance and exclusive lounge access. These tailor made services are specially designed to make one’s airport arrival, departure and transit pleasant.
Spa & wellness: Given, travellers are now more inclined towards their personal health and wellness, hospitality brands have come up with spa services at the airports to offer ultimate luxurious and delightful experiences to travellers. From physical and mental wellbeing to improvement in blood circulation and pain relief, these services provide a calming and pleasant experience to the guests. These spa services are a getaway for travellers who are looking for ways to revive themselves.
End Note: People these days are always multitasking and trying to get the most out of all their experiences. Hospitality brands too are catering to the needs of travellers by providing them with services that can help travellers make the most of their journey.
Author: Jaun Shahi
Journalist, Sub-Editor, Travellers’ World Jaun is a soft-spoken and gentle soul who thrives as a Journalist with his exceptional observation skills and an eye for intricate details. He is a true multitasker who efficiently handles various tasks and always brings a professional approach to everything he does. His genuine team spirit makes him an integral part of the TW family, as he consistently collaborates and supports his colleagues.
